Question 1

Why do you use hourly pricing instead of packages?

Accepted Answer

Hourly pricing gives every client a truly customized experience. You only pay for the exact time and expertise your project requires—nothing more, nothing less. No rigid packages, no wasted deliverables.

Question 2

Do I need to sign a long-term contract?

Accepted Answer

No. There are zero contracts or long-term commitments. You can start, pause, or scale your support whenever your business needs change.

Question 3

How does billing work?

Accepted Answer

Hours are purchased in 6-hour blocks (with the option to buy more), and work begins once payment is received. You will receive a detailed receipt showing exactly how your hours were used, including each task and the time allocated.

Question 4

What is the minimum booking requirement?

Accepted Answer

All work requires a minimum purchase of 6 hours, but clients may purchase multiple 6-hour blocks if they need larger projects or extended support.

Question 5

What services are included in the hourly rate?

Accepted Answer

Everything Willis Creative offers—AI strategy, social media, content creation, branding, website builds, automation setup, paid ads, analytics, and more—is included under the $50/hr rate.

Question 6

Can unused hours roll over to future projects?

Accepted Answer

Yes. Any unused hours from your purchased block can be applied to future tasks or upcoming projects.

Question 7

How do I know how many hours my project will take?

Accepted Answer

We’ll review your goals together and provide a customized estimate before starting so you have a clear idea of how many hours you may need.

Question 8

What if I need ongoing monthly support?

Accepted Answer

If you need continuous help, ongoing support is offered in 6-hour increments, billed on a recurring monthly cycle until canceled. Your recurring payment will process on the day of the month that works best for you, and work for each month begins only once payment is received. Each payment is valid for 30 days from the date it is received, and all payments are non-returnable.

Question 9

How do I get started?

Accepted Answer

Reach out through the contact form to begin. We’ll discuss your goals, recommend the best starting point, and begin with your first 6-hour block whenever you’re ready.